A new NYC.gov webpage, SNAP and Medicaid Resources, helps New Yorkers understand federal work requirements, determine exemptions, and maintain access to food assistance and health care, with a guided questionnaire and links to hotlines, food banks, job resources, and NYC Care.

The site offers pathways for those who have lost benefits or are ineligible, including information on NYC Care and local food resources across the five boroughs.

The tool walks users through eligibility questions to determine exemptions or ongoing work requirements, guiding them to stay eligible and access related support channels.

Citywide outreach efforts since January include door-to-door visits to 10,000 homes, 40,000 calls, interagency coordination, partnerships with more than 100 community groups, public awareness campaigns, and extensive partner training events.

Since March 1, 2026, ABAWDs have faced expanded SNAP work requirements, and starting January 1, 2027, new Medicaid work requirements could affect about 900,000 residents, prompting broad outreach and assistance.

The Health and Affordability Resource Team (HART) was launched to help residents navigate changes and connect with needed benefits and services.

A recent video alert urged residents who lost SNAP benefits to reapply during a new enrollment period that began October 1, 2026.

Since interventions began, the administration has helped more than 220,000 New Yorkers at risk of losing SNAP benefits, reducing projected losses by 65%, and preserving food access for the vast majority of eligible recipients (over 98%).

Officials emphasize protecting access to health care and food as foundational needs and simplifying navigation through federal changes as part of a broader effort to support New Yorkers amid benefits changes.

Quoted officials include Mayor Mamdani, Deputy Mayor Dr. Helen Arteaga, Health Commissioner Dr. Alister F. Martin, Social Services Commissioner Erin Dalton, and NYC Health + Hospitals leadership, all signaling active protection of essential benefits.

The resource includes a link to NYC.gov/workrules and notes availability of support channels and a borough-wide map of food resources.

The webpage highlights pathways for applying for exemptions, obtaining waivers, documenting eligibility, and accessing employment or volunteer opportunities to meet work requirements if applicable.