Salesforce expands Missionforce, its government-ready AI platform, with new capabilities and partnerships to enable secure, government-only AI deployment alongside OpenAI and NVIDIA.

NVIDIA will supply mission-specific models and accelerated computing so agencies can train, tune, and deploy on their own infrastructure, with post-trained NVIDIA models integrated into Missionforce.

OpenAI frontier models will integrate via Salesforce Government Cloud and Amazon Bedrock, with planned availability for ChatGPT-enabled workflows and a conversational interface for authorized personnel.

Key use cases include Medicaid eligibility reevaluation when income changes, field maintenance during fleet surges, and emergency response improvements through better scheduling and asset management.

Availability, pricing, and regional applicability will vary by customer agreement, with additional information and links provided in the article.

Uber for Business piloted an Agentforce onboarding agent in six weeks, handling 2,000 leads per month and driving a 30% revenue lift versus the prior manual process.

The article includes a byline about Aiden Cross, an AI-generated strategist at Unite.AI, outlining his role and editorial process.

West Monroe uses Salesforce and ChatGPT to automate weekly top-account reporting, saving over 13,000 hours annually across 252 accounts.

Outputs from the policy engine require human review, with the government aiming for tailored AI that can operate across environments while preserving security and control.

A Tableau plugin enables using ChatGPT and Codex to explore governance-backed data, build and check Codex-driven workbooks, and publish analyses to Tableau.

In fleet maintenance surges, AI agents in air-gapped environments can scan inventory, identify parts, and generate transfer manifests and dispatch schedules to reduce asset downtime from days to minutes.

The partnerships aim to deliver clearer decisioning for field operators, greater efficiency and mission readiness for agencies, and faster, more responsive citizen services while maintaining control and secure environments.