Clover remains central to Fiserv’s growth strategy, targeting 6%–8% revenue growth and 10%–15% volume growth, with upside from converting non-Clover SMBs and expanding horizontal capabilities (Clover Capital, Clover Savings, ADP, Homebase) and international launches in Canada, Brazil, and Japan with Visa and SMCC.

CEO Mike Lyons outlined a three-part AI strategy aimed at generating more revenue, reducing costs, and enhancing client experience by turning systems of record into higher-value systems, improving data quality and authorization rates, reducing fraud, creating data products, and speeding product delivery.

In digital payments, Fiserv serves 41 of the 50 largest U.S. banks and is pursuing platform unification of payment solutions with an intelligence layer to optimize payment-method selection.

In core banking, Fiserv is addressing past client-service issues and attrition by investing in client-facing personnel, technology, and value-added services, with modernization options intended to normalize attrition gradually from 2026 to 2029.

AgentOS, an AI-automation product, will bridge banks and AI agents by handling data masking, access controls, and kill switches, featuring an agent marketplace and collaborations with six banks; it’s not yet included in medium-term guidance but could expand banking-services automation.

Emerging opportunities include deposits through StoneCastle’s network and the FIUSD stablecoin set to launch in July for regulatory-compliant digital currency and wallet functionality, with initial use via North Dakota’s Roughrider Coin for bank-to-bank transfers.

Issuer processing, a roughly $3.3 billion revenue business, is being modernized through Optis and Vision Next to support embedded finance, international expansion, and new issuing clients.

The One Fiserv Action Plan emphasizes a client-first approach, leadership changes, accountability, cultural shifts, stronger employee engagement, and broader use of AI to drive growth and efficiency.

Lyons outlined a plan to restore mid-single-digit, historically predictable growth by addressing client service, product delivery, technology resilience, and capital allocation after a challenging year for investors.

Lyons rejects the notion of a permanent loss of competitiveness, arguing that AI-driven revenue growth and cross-segment synergies across banking, issuing, large merchants, and small merchants provide meaningful upside.

International Clover volume now accounts for over 20% of total Clover volume and is growing faster from a smaller base, supported by Fiserv’s distribution across about 3,000 independent sales organizations and 1,000 banks.