OpenAI unveiled Workspace Agents in ChatGPT to enable collaborative, team-based autonomous workflows across organizations, powered by Codex and designed for cloud-native, multi-step business processes.

The Workspace Agents were announced in late April 2026 and trigger autonomous workflows via schedules or Slack messages, with agents created by describing workflows in ChatGPT, then built, tested, and deployed for sharing across teams and integration into platforms like Slack.

Pricing stays aligned with standard API pricing, with sandbox execution included in model API costs and hosted sandbox environments billed at standard rates.

Enterprise controls are central: admins set data access permissions and tool usage, approvals are required when needed, and monitoring tools track usage, performance, and configuration, complemented by a compliance API for cross-organizational oversight.

Built-in prompt injection protection is included to guard against external content manipulation.

Live examples include Software Reviewer, Product Feedback Router, Weekly Metrics Reporter, Lead Outreach Agent, and Third-Party Risk Manager, with pre-built templates for finance, sales, and marketing.

Use cases highlighted cover automating software request reviews, routing product feedback, generating weekly business reports, qualifying sales leads, and managing third-party risk assessments.

OpenAI provides an official announcement link for further details.

From May 6 onward, teams must evaluate whether repetitive, rules-based processes justify credit costs versus human handling, with early experimentation encouraged.

The update emphasizes safer, more capable agents and easier production deployment, including upgrading existing integrations and starting with sandbox examples for new builds.

Harness-compute separation decouples control and execution planes, enabling remote, scalable execution, auditability, and multi-agent coordination.

Agents address lack of shared context by gathering data from connected systems, following predefined processes, requesting approvals, and managing handoffs between teams.