MakeMyTrip will collaborate with OpenAI to integrate AI-powered features in its app using OpenAI APIs, transforming high-intent queries into bookings and enhancing travel discovery.

The initiative centers on MakeMyTrip’s Myra chatbot, aiming to provide structured, transaction-ready solutions across flights, hotels, and ancillary services to match evolving traveler preferences.

Ixigo is expanding its use of OpenAI enterprise tools across platforms like ConfirmTkt and AbhiBus, enabling autonomous agents, AI-assisted workflows, contextual AI assistants, and ongoing research.

The announcement is framed within MakeMyTrip’s earnings context, including quarterly results and investor commentary that shape market expectations.

Myra already handles over 50,000 daily conversations in multiple Indian languages, with more than 45% of interactions coming from Tier-2 and smaller cities, signaling strong vernacular and voice-led growth.

Myra’s vernacular voice capabilities expand access further, increasing voice-led interactions in non-metro areas and broadening market penetration.

The collaboration aligns with MakeMyTrip’s broader AI focus and could influence investor sentiment amid recent earnings activity.

The partnerships reflect a broader shift in India’s travel tech sector toward AI-enabled front-end transactions, with the online travel market valued at over $23 billion in 2025 and continuing double-digit growth.

Ixigo’s AI roadmap, Project Trishul, targets efficiency and revenue growth, with nearly 90% of voice and chat-based support already automated.

Context for the partnerships includes positive feedback on Myra as a generative AI trip-planning assistant highlighted during MakeMyTrip’s earnings call.

MakeMyTrip operates across air ticketing, hotels and packages, and bus ticketing, with both domestic and international travel services.

MakeMyTrip has long invested in AI across the travel lifecycle, with Myra handling over 50,000 conversations daily in multiple languages.